Skip to content
FOCUS Help Center

Points Explained

Points are the in-app balance that connects activity with rewards and selected features in FOCUS. Points are not cash: redeemable Points can be exchanged for options on the Redeem page, while locked Points are used inside FOCUS. Both belong to your signed-in account.

How Points are recorded

  1. Supported content or games may record Points automatically during active use.
  2. An explicit activity, such as a task or Treasure Chest, states its requirements and completion result.
  3. When eligible activity is credited, the related Points balance or Dashboard is updated.
  4. The balance type determines whether Points can be used on Redeem or only within FOCUS.

For an explicit activity, read its completion state first, then look at the account-level balance or Dashboard. Active use and completion still matter; simply opening an item or leaving it idle does not earn Points.

Redeemable Points

Redeemable Points can be exchanged for rewards on the Redeem page. Open your Points balance from your profile to see the options offered to you. Before submission, each option states the required Points, recipient information, and other conditions. A sufficient balance does not override account, location, channel, or fair-use requirements.

Locked Points

Locked Points stay within FOCUS for designated uses, such as Premium access, games, or other identified features. They cannot be used on the Redeem page. Before confirmation, the selected feature explains whether it accepts locked Points and what the purchase or action will do.

Gift Points

Where Gift Points is offered, open it from Redeem, enter the recipient User ID and an allowed amount, then verify both before confirming. The recipient receives locked Points for in-app purchases, not a redeemable balance. You cannot send a gift to your own account, and gifting is separate from a Redeem request.

EXP

EXP reflects activity and progression in FOCUS. It is separate from both Points balances and may contribute to levels or feature access where indicated. Earning EXP does not add the same amount to Points, and spending Points does not reduce EXP. Each activity explains its own EXP or level conditions.

Reward eligibility and fair use

Use one account per device and complete reward activity yourself. Do not use automated engagement, duplicate activity, manipulated advertising or invitation results, or a VPN or similar tool to misrepresent location or bypass availability rules. Invalid or manipulated activity may not be credited and can lead to limits on related reward or Redeem features.

After 90 consecutive days without earning Points, Points may expire. After 90 consecutive days without gaining EXP, EXP may reset. FOCUS may verify activity before or after crediting. If a restriction appears incorrect, use Help & Feedback and include the activity and notice you received, never account secrets or unrelated personal information.

Check your balances

Open your profile to check Points and EXP. For creator activity, select Credited to open the Creator Dashboard. For invitations, open Referral Dashboard from Referral. Dashboards organize rewards already added to your Points balance; they are not separate balances or manual claim lists.

Next steps